Your privacy matters a lot to use and we’re committed to respecting and protecting your privacy and your personal information. The following is a summary of what information is collected, how we collect it, and how we use it to improve your experience with the website & product.
If you have any questions, please don’t hesitate to reach out.
Like most web-related products & services, TripSushi collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.
TripSushi’s purpose in collecting non-personally identifying information is to better understand howTripSushi’s visitors use its website. From time to time, TripSushi may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
TripSushi also collects potentially personally-identifying information like Internet Protocol (IP) addresses. TripSushi does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Certain visitors to TripSushi products and services choose to interact with TripSushi in ways that require TripSushi to gather personally-identifying information. The amount and type of information that TripSushi gathers depends on the nature of the interaction. No personally-identifying information is knowingly collected from visitors to the site who do not voluntarily provide this information by direct interaction with the site or product (such as purchasing a trip, submitting an inquiry, etc.)
For example, visitors who purchase a trip on the site provide us with their name and email address as well as additional information for the purpose of booking their trip, communicating with TripSushi employees, etc. In each case, TripSushi collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with TripSushi.
TripSushi does not disclose personally-identifying information other than as described below, and visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Personally-identifiable information might also be used to improve the user experience of the product or service, such as in recording user actions on a page or from within the product, or viewing log reports or analytics about use of the product or website. This is done to improve the experience of and offer support to the end user, and the data collected is strictly limited to what the end user provides through their direct interactions with the product and service.
TripSushi discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on TripSushi’s behalf or to provide services to TripSushi, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using TripSushi products and services, you consent to the transfer of such information to them.
TripSushi will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, TripSushi discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when TripSushi believes in good faith that disclosure is reasonably necessary to protect the property or rights of TripSushi, third parties, or the public at large.
If you are a registered user and/or have supplied your email address, TripSushi may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with TripSushi and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you are subscribed, you can opt-out by clicking the unsubscribe link in any of the emails received from us.
If you send us a request or response (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. TripSushi takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
TripSushi does not save or store any payment information. All payment information is transferred over a secure encrypted connection to our payment provider, Stripe. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. More information about how Stripe secures your payment information is available here.